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Operations · Technology · Finance

The operations partner your business needs
without the full-time cost

Fractional COO services for small teams: support across systems, finance and AI, on hand for exactly as long as you need it, and no longer.

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Selected work

What I’m delivering for my clients

In Place Italy logo

In Place Italy

Italy · One-off project

inplaceitaly.com

A digital workspace built from scratch for a new Italian business that supports people relocating to Puglia, from the paperwork on arrival to settling into local life.

  • Lower yearly costs, by dropping the domains the business didn’t need and keeping the one her clients worldwide know
  • One clean, professional Google workspace to run the business from, in place of scattered accounts
  • Her email history kept, and her full agenda in one calendar
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Founder, training and consulting company

Brazil · Ongoing retainer

Looking after a founder’s personal and family affairs, from her tax return and a new company for her work abroad to the family’s legal and financial matters, with one person coordinating it all.

  • Her tax affairs managed alongside her accountant, so the return went in complete and with every deduction she was entitled to
  • A new company set up on the right tax footing for the work she does abroad
  • Family legal and financial matters handled on time, with one person coordinating the lawyers, banks and accountants
  • AI taking on routine research and follow-ups, so less of it lands on her

“Through Tosto Advisory, Lucca has delivered that same judgment and professionalism to family office-style services to me personally. Anyone working with you is in excellent hands!”

Founder, training and consulting company
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Redefine logo

Redefine

UK · Ongoing retainer

redefine-finance.com

Over five years as head of operations for a firm that provides strategic advisory and training on how to handle the complex changes sustainability presents for the global financial services sector.

  • A company taken from Bahrain to a UK base
  • Finances run on clear processes, with a runway forecast to plan against
  • Complex projects for development banks managed from start to finish
  • A team working on digital, HR and AI systems I rolled out and still run

“So lucky to have Lucca as part of our team. He has played a key role in helping us to grow, mature, and fully digitise all aspects of Redefine. I couldn’t recommend him highly enough!”

Dr Tom Herbstein, Co-founder

“Lucca managed complex projects for development banks, digitised core processes across the company, and guided our financial planning through both thick and thin with steadiness and rigour.”

Clarisse Simonek, Co-founder
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The problem

Most small businesses hit the same wall: too busy to keep operations together, too small to justify a full-time hire.

  • A founder wearing every hat, with no one to hand the operations to.
  • AI tools everyone says you need, but no one to actually implement them.
  • Finance tracked in spreadsheets, files living in inboxes, tools nobody set up properly.
  • And a business that runs on your time instead of on systems.
What I do

Senior support across the three areas that slow you down

01

Tech & AI

It all comes down to choosing the right tools for the job. Amongst the many AI tools and systems out there, there's always one that fits you best.

WorkspacesAI agentsAutomations
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02

Finance & Admin

From implementing the right accounting software, whether QuickBooks, Xero or another that fits, to tidying and automating the bookkeeping, payables and receivables, and improving your management reports.

QuickBooks / XeroBookkeepingVAT
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03

Processes

None of the rest holds up if project management and processes aren't fit for purpose. Done right, your team works to aligned objectives and clearly scoped milestones.

Process designPM toolsFractional ops
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How it works

A clear path from stuck to sorted

I
Free intro call

A 30-minute conversation about your setup and where things feel broken. No pitch, no obligation.

II
Diagnosis

I map your tools, finances and processes, and pinpoint what's actually holding the business back.

III
Proposal

A written plan, scoped in days. Clear deliverables, a clear cost, and no surprises.

IV
Work begins

We put it right, hands-on or alongside your team, whichever the work calls for.

Latest Articles

Thinking on fractional leadership

Article · 3 min Fractional COO, CTO or CIO: which one do you need? What each role owns, the signs you need one, and when one person can cover more than one. 24 September 2026 Read more Article · 3 min When to use the different Claude models A first-hand comparison of Claude's model lineup: what each one costs, and when I actually reach for it. 4 August 2026 Read more Article · 3 min When to hire a fractional COO: 4 signs it's time The clear signs it's time, and why the fix is fractional, not a full-time hire. 18 June 2026 Read more
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Book your free 30-minute call

If there's a fit, you'll leave with a clear sense of what's slowing you down, and what it would take to fix it.

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